Arpio Privacy Policy

UPDATED 2023-01-18

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase from, or use services hosted at https://arpio.io (the “Web Site”) and https://app.arpio.io (the “Application”). Collectively, the Web Site and Application are known as our “Sites”.

Personal Information We Collect

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Account Information, and Order Information.

DEVICE INFORMATION

When you visit our Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Web Site or Application, and information about how you interact with the Web Site or Application. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on our Sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our Sites.

ACCOUNT INFORMATION

When you create an account or attempt to create an account at our Sites, we collect certain information form you, including your name and email address. We refer to this information as “Account Information.”

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through our Sites, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

How We Use Your Personal Information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize ours Sites (for example, by generating analytics about how our customers browse and interact with our Sites, and to assess the success of our marketing and advertising campaigns).

We use the Account Information that we collect to operate the authentication and authorization parts of the Application. These parts include account verification and password resets, which use your email address. Additionally, we use this Account Information to communicate with you about the application’s status and availability, and for certain application notifications you have elected to receive.

We use the Order Information that we collect generally to fulfill any orders placed through our Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We share your Personal Information with the following third parties to help us use your Personal Information, as described above:

  • Amazon Web Services (“AWS”), which hosts some of the media on our Web Site. Your Device Information is shared with AWS when you visit the Web Site. You can read about how AWS uses your Personal Information at https://aws.amazon.com/privacy/.

  • Google Analytics, which helps us understand how our customers use the Web Site.  Your Device information is shared with Google when you visit our Web Site. You can read more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

We retain your Device Information indefinitely.

We retain your Account Information until you ask us to delete this information.

When you place an order through our Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

Our Sites are not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@arpio.io.